How to Shop
Shopping at The FedEx Company Store is easy. You can place corporate orders online in a secure environment. We use the most advanced encryption technology available. Just follow the directions and you'll be able to select and purchase from among many products. Next to each of the items in our collection, you'll see the submit button to add to your cart.

To Add to Cart, enter the quantity you'd like to order in the quantity text box and then click the Add to Cart button and the item will be added to your shopping cart. When you've finished shopping, you can review totals, remove or add items to your selection, and submit your order.

You will see the cart tab in the top right corner of your screen while you shop. You may click on this tab at any time to view, modify or delete items from your shopping cart.

FedEx Gift Card Policy

Per FedEx company policy, gift cards are prohibited as a form of a reward or gift and should not be given by the Company to employees. Additional details on this policy can be found at http://corpcontroller.web.fedex.com/docs/3-64-FDX.pdf

Product Search

1. If you are looking for a specific product, the top navigation bar has a quick search space where you may enter the product name or item number. For example, type in "cap" and you will be directed to a search results page which will picture all the caps available on the eStore.
2. Item code:  Use this option when you know the product item number for which you are searching. Enter the item number and click Find.
3. Item name:  Enter a name or names of items you wish to find. For instance, jacket or black mug. You will have the best results if you enter the item name as a single item (cap instead of caps). This search is helpful when you are looking for a specific item.

From your results page you may choose click on any of the images to see additional information about the product. If you don't find what you are looking for, or if you have a new idea for a product that isn't featured on the eStore, let us know! Email us at fedexcompanystore@bdainc.com.

Inventory Availability
When placing your order online, you will see one of the following inventory status comments for each product with its availability. Please see below for descriptions for each.

• In Stock:  The item you are requesting is currently in stock and available to ship.
• Pre-Order:  This item is available for advanced ordering. It will ship when in stock.
• Backorder:  The item you are requesting is on re-order, and will be available shortly. Any items you order which exceed the available quantity will remain on order in back-ordered status. These items will be shipped to you in one shipment when the last item becomes available. You will be charged for the items at that time. If you have any questions regarding back-ordered items, please call 1.800.997.2362 (5 a.m. - 5 p.m. Pacific Standard Time) to speak with a customer service representative.
• Discontinued:  The item you are requesting is out of stock and no longer available.

Sizing Chart

	SM	MD	LG	XL	XX	3X	4X
Unisex/ Men's	34-36	38-40	42-44	46-48	50-52	54-56	58-60
Women's	4-6	8-10	12-14	16-18
Youth		8/9	10/12	14/16

Online Ordering
Purchases can be made via VISA, MasterCard or AMEX.

Corporate Orders placed on PeopleSoft e-Procurement (ePro)
Corporate orders should be placed in ePro @ key word "ePro" on FedEx intranet homepage.

• To log into ePro, type in your Employee Number and your LDAP Password
• Click Log On.
• Create a requisition. For assistance contact the help desk @ 1.877.435.7339. FedEx users can enter a self service ticket by going here: https://svcweb.ground.fedex.com:7161/sc/ess.do. Log-in is your employee number and LDAP password.

Sales Tax
We are required by law to collect applicable state tax on all purchases shipped to AL, AR, AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MI, MO, NC, NJ, NV, NY, OH, PA, SC, TN, TX, UT, VA, WA, WI

Canadian International Orders
Process your order online as normal, the correct shipping and handling charge will be added to your order total. A $20 processing fee will apply to all Canadian and International orders.

All Other International Orders
To place an international order, please email your selections to fedexcompanystore@bdainc.com. You will be notified within 24 hours via e-mail of the freight charges and order total. Once you have received your notification email, please respond with your confirmation within the next 72 hours. If we do not receive your authorization within that period of time, your order will be cancelled. A $20 processing fee will apply to all International orders.

International Payment Information
Standard International Delivery requires the consignee/customer to pay duty & taxes and brokerage fees mandated by the Government for which the shipment is received. Please check with your local agency for details on estimated fees. The FedEx Company Store is not responsible for duties and taxes. The customer is responsible for these destination fees. If an international package is refused for any reason, we will not refund the customer for the merchandise nor shipping & handling charges. We do not pay for return shipping when the package is abandoned internationally.

International orders must be prepaid in U.S. dollars by credit card, check, money order, gift certificate, direct bill or wire transfer.

Please call 1.425.492.7264 or e-mail fedexcompanystore@bdainc.com for a shipping quote and/or questions, Monday - Friday, 5am - 5pm Pacific Standard Time.

Domestic Shipping and Handling Rate Chart
Shipping and handling charges will be automatically calculated and added to your order based on the value of your order. Upon checkout, you will have the option to ship FedEx Ground®, FedEx Express Saver®, FedEx 2Day® or FedEx Standard Overnight®. You will have a chance to review your final estimated shipping and handling charge prior to the completion of your order. Please note that FedEx Ground® shipments may ship FedEx SmartPost® at the discretion of BDA, Inc.

Domestic Shipping and Handling Rate Chart
All items ordered online are shipped within the continental United States via FedEx Ground service unless otherwise specified. Please allow 5-7 business days for FedEx Ground delivery.

From	To	Shipping
$0.01	$9.99	$5.95
$10.00	$24.99	$7.95
$25.00	$49.99	$9.95
$50.00	$99.99	$13.95
$100.00	$149.99	$16.95
$150.00	$199.99	$18.95
$200.00	$249.99	$20.95
$250.00	$299.99	$23.95
$300.00	$349.99	$27.95
$350.00	$399.99	$32.95
$400.00	$449.99	$36.95
$450.00	$499.99	$40.95
$500.00	$549.99	$44.95
$550.00	$599.99	$48.95
$600.00	$649.99	$52.95
$650.00	$699.99	$56.95
$700.00	$749.99	$60.95
$750.00	$799.99	$64.95
$800.00	$849.99	$68.95
$850.00	$899.99	$71.95
$900.00	$949.99	$75.95
$950.00	$999.99	$79.95
$1000.00+	Call For Quote	1.800.997.2362

Expedited Services (FedEx Express Saver®, FedEx 2Day® or FedEx Standard Overnight®) will be calculated at checkout.
These rates are subject to change monthly due to varying Fuel Surcharges assigned by FedEx.
Add $14.50 plus 2-day charges for shipments to AK/HI.
*All Rates subject to change without notice.

Same Day Shipping Options
If you would prefer an expedited shipping service you can do so online.

• Upon Checkout, you will have the option to ship via FedEx Ground®, FedEx Express Saver®, FedEx 2Day® or FedEx Standard Overnight®. If you would like same day processing, your order must be placed by 1 p.m. Pacific Standard Time. $20.00 rush handling fee will apply.
• If you have any questions about expedited shipping and processing, please call customer service at 1.800.997.2362.
• Rush service not available on International Orders.
• If an international package is refused for any reason, The FedEx Company Store will not refund the customer for the merchandise or shipping & handling charges. The FedEx Company Store does not pay for return shipping when the package is abandoned internationally.

Our customer service representatives are available to answer your questions.

Hours of Operation:  Monday - Friday, 5 a.m. - 5 p.m. Pacific Standard Time

Toll free phone number:  1.800.997.2362

International phone number:  1.425.492.7264

Custom Orders:  1.800.213.8483

Email:  fedexcompanystore@bdainc.com

Fax:  1.425.492.7697

Mailing Address:
FedEx Company Store
c/o BDA
15525 Woodinville-Redmond Rd. NE
Woodinville, WA 98072

We appreciate your business and hope that you will visit The FedEx Company Store again in the near future.

Satisfaction Guarantee
If you are not completely satisfied with your purchase for any reason, return the merchandise within 60 days of receipt for exchange or refund. Refer to the Returns & Exchanges form (included with your shipment) or call 1.800.997.2362 for details.