Privacy Statement

Michelin consumer shopping site Online Privacy Policy

When you visit our eStore, we may collect the following information in order to service your accounts and better respond to your needs:

  • Order information. Information that you provide to us online in orders and other forms. Examples include your name, address and telephone number.
  • Transaction and experience information. Information about your online transactions, as well as information about our online communications with you. Examples include your activity on the eStore, such as collecting information on product information reviewed.
  • Cookies. We may also collect information online through cookies, which are pieces of information stored directly on the computer you are using. Cookies can contain a variety of information, such as a simple count of how often you visit the eStore or information that allows customization of the eStore for your use. Michelin consumer shopping site uses cookies to display information more effectively to you and to gather data about the usage of our eStore. Any time a cookie is used; personal information is encrypted for our use only and protected from third party access.

How We May Share Information

Michelin consumer shopping site does not sell or share customer information collected from our eStore with marketers outside Michelin consumer shopping site who may want to offer you their own products and services. We may share customer information we collect from you online with companies that work for us. All companies that act on our behalf are contractually obligated to keep the information we provide to them confidential and to use the customer information we share only to provide the services we ask them to perform for you and us. We also may share customer information we collect about you online when required or permitted by law. For example, customer information may be disclosed to a collection agency, in the event of a delinquency. Customer information may also be disclosed to companies that process your requests for products.

Making Sure Information Is Accurate

Keeping your account information accurate and up to date is very important. If you want to update this information, please contact customer service by calling 877.213.4741 or you may revise your information directly on the Michelin consumer shopping site.