Union Pacific Store Online Privacy Policy

The Online Privacy Policy, effective October 1, 2004, explains how we may collect information from you online when you visit the Union Pacific Store web site. Customer information means personally identifiable information about individuals.

Collecting Information

When you visit our website, we may collect the following information in order to service your accounts and better respond to your needs:

Order information. Information that you provide to us online in orders and other forms. Examples include your name, address and telephone number.

Transaction and Experience Information. Information about your online transactions, as well as information about our online communications with you. Examples include your activity on the website, such as collecting information on product information reviewed.

Cookies. We may also collect information online through Cookies, which are pieces of information stored directly on the computer you are using. Cookies can contain a variety of information, such as a simple count of how often you visit a Web site or information that allows customization of a Web site for your use. Union Pacific Store uses cookies to display information more effectively to you and to gather data about the usage of our Web site. For example, we use a cookie to limit the number of times you may receive a survey. Any time a cookie is used, personal information is encrypted for our use only and protected from third party access.

The Union Pacific Store does not sell or share customer information collected from our web site with marketers outside Union Pacific Store who may want to offer you their own products and services. We may share customer information we collect from you online with companies that work for us. All companies that act on our behalf are contractually obligated to keep the information we provide to them confidential and to use the customer information we share only to provide the services we ask them to perform for you and us.

We also may share customer information we collect about you online when required or permitted by in the event of a delinquency. Customer information may also be disclosed to companies that process your requests for products.

Keeping your account information accurate and up to date is very important. If you want to update this information, please contact customer service by calling 1.866.888.0185 or you may revise your information directly on the Union Pacific Store web site.

We protect the personal information you share with us. This site uses industry standard efforts and accepted best practice safeguards to ensure the confidentiality of identifiable information. This includes use of firewalls and Secure Socket Layers. Personal data and payment information is protected during online purchases via Verisign SSL 128-bit encryption. Please note that "perfect security" of the Internet is not guaranteed nor can Union Pacific Store make claim to absolute "perfect security".

Access to your personal information is limited to people who need it to do their job. Authorized third-party agents may also need access to some of your personal information. For example, if we need to ship something to you, we must share your name and address with a shipping company. We only provide third-party agents with the minimum amount of information needed to complete the requested service or transaction. We do not otherwise share your personal information with third-parties, unless you have granted us permission to do so. We may respond to subpoenas, court orders, or legal process. We also may choose to establish or exercise our legal rights or defend against legal claims.

You can email us at orders@unionpacificstore.com to request that your information be removed. Please note that we cannot remove order history or sales data.

If we make changes to the Online Practices Privacy Policy, we will revise the Online Practices Privacy Policy to reflect such changes and revise the policy's effective date.